Studio Credit Allocations
Studio allocates credits to the following services.
|
Plan |
Studio Service |
Credits Allocated Monthly per IVA |
|---|---|---|
|
IVA |
Datastore Transcription |
10,000 |
|
|
Number insights |
5,000 |
|
|
Workflow Module |
10,000 |
|
|
Tone Analyzer |
5,000 |
|
Digital IVA |
Chat Messaging |
20,000 |
Usage
The following activities use credits.
|
Plan |
Studio Service |
Activity |
Credits Used |
|---|---|---|---|
|
IVA |
Datastore Transcription |
Use the transcription service. |
1 |
|
|
Number insights |
Run a check to see if a number is landline, virtual, or mobile (command get_number_type). |
1 |
|
|
Workflow Module |
Run a workflow task. |
1 |
|
|
Tone Analyzer |
Make a Tone Analyzer request. See Tone Analyzer. |
1 |
|
Digital IVA |
Chat Messaging |
Send or receive a message. A log is entered in the system log for one of the following events.
See System Log Events. |
1 |
Balance
To show the number of messages and workflow task runs that are left in the current allocation, see Analyze | Virtual Agent Usage. See also Build | Messaging Tasks, Build | ChatBot Tasks, Build | Workflow Tasks, and Build | WhatsApp Tasks.
Alerts
To raise an alert when usage approaches the limits allocated under the Studio account plan, see Manage | Account Profile. Contact your service provider to increase allocations.