Studio 7

Studio is an omnichannel cloud-based platform to deploy IVAs and self-service applications.

This is the Studio 7 user guide.

What's New

This table lists the changes made in previous releases of this document:

Release

Change

Topic

SEP 2023

Release Studio 7.1.12

 

 

Access the Studio IVA from the Engagement Workflow IVR for voice calls.

Five9 Studio Behind Engagement Workflow

 

Generative AI Web Service Node

Generative AI

AUG 2023

Release Studio 7.1.11

 

 

Release Studio 7.1.10

 

JUL 2023

Release Studio 7.1.9.1

 

 

Updated rate limits for API calls

Studio API Resource Guide

 

Studio Credit Allocations

Studio Credit Allocations

JUN 2023

Release Studio 7.1.8

 

 

New accordion for service providers

Service Providers

APR 2023

Release Studio 7.1.5

 

 

Release Studio 7.1.4

 

 

New topic

Studio Roles and Permissions

 

Corrected the description for Synchronous Flow

Prompt

 

Corrected text for Advanced ASR Settings, Speech Complete Timeout and Single Utterance

Cloud STT, Form

MAR 2023

Release Studio 7.1.3

 

 

Languages supported by built-in open form types

Form

 

Release Studio 7.1.2.1

 

 

Corrections to examples using the dateFns prefix

JavaScript date-fns with Studio