Preview Mode
If the task is locked for editing, the term PREVIEW MODE shows in the upper-left of the call flow editor screen.
Use the menu and take actions as follows in preview mode.
| Menu/Action |
|
Available in Preview Mode |
|---|---|---|
| Add nodes to the call flow, remove nodes, save changes to nodes |
|
No |
| Assign numbers to voice tasks |
|
Yes. You can show but you cannot change current assignments. |
| Edit task properties |
|
Yes, you can show task properties. You can only change tags and the setting to Enable Debug Logs. For tasks on a digital channel, you can alter the log conversation messages in system logs setting. |
| Open the canvas menu |
|
Yes. You can open the canvas menu to search for a canvas and change the canvas display. You cannot delete or rename a canvas. |
| Search nodes |
|
Yes |
|
Simulate a voice call |
|
Yes |
| Task version |
|
No |
| ChatBot key/Workflow Key |
|
Yes |
|
Task validator |
|
Yes. You can check for errors but you cannot correct errors. |
|
Recordings |
|
No |
|
Task edit history |
|
Yes |
|
System log |
|
Yes |
|
Content items display |
|
Yes |
To lock or unlock a task (enable or disable preview mode), see The Tasks Dashboard.