Pause

Use the pause node to add a short pause when executing a Studio task.

This technique can be used to give time to nodes to complete processing before moving to the next node.

Take for example a call flow with three successive prompt nodes. Studio queues the prompts and moves to the next node. If the next node is an integration node, Studio may be accessing a CRM system while the prompts are played. Add a pause for Studio to play the prompts and then access the CRM system.

The pause time is perceptible to the caller.

The Prompt node can also be configured with this behavior.

Name

Give the node a name.

Pause Duration

Drag the time line or select the time in seconds.