Record

Use the record node to record a caller's audio to a variable or file. An example use of this node is to record a caller's name for a voicemail service.

Name

Give the node a name.

Prompt

Enter the prompt to instruct the caller to leave an audio message for the recording.

The Add Pause, Volume, Pitch, Emphasis, Say As, and Rate menus above the TTS prompt apply SSML parameters. See Speech Synthesis Markup Language (SSML).

Assign Recording File to Audio Variable

Save the recording to a variable for use later use in Studio. Select or create the variable.

Assign Recording File Public URL to Variable

Save the public URL to the recording to a variable. Select or create the variable.

Once saved, email the public URL or send it to a CRM system.

Settings

Field	Description
Send to	Email the recording to these addresses. Separate each email address with a comma. To enter an email address as a variable, type {{ and select from the available options.
Custom recording file name	Save the recording to a file. Enter the file name through the expression builder. Click the pencil to open the expression builder.
Record duration (seconds)	Select a maximum record time. The default maximum record time is 300 seconds. The caller can press # to stop recording ahead of this time.
Play beep sound before recording starts	Select so the caller hears a beep sound to indicate recording has started.