Task Properties - Digital

Fill in these properties when you create a messaging, ChatBot, or WhatsApp task (using a digital channel). See Creating Tasks. To edit these properties, see The Tasks Dashboard.

Name

Give the task a name.

Conversation Session Timeout

The conversation ends when a reply is not received by timeout.

The setting is in minutes. The maximum timeout value is three hours.

System Logs

Log conversation messages in system logs is initially de-selected. Events showing the content of incoming and outgoing messages are not logged in the system log.

When Log conversation messages in system logs is selected, events showing the content of incoming and outgoing messages are logged in the system log.

For more information on the system log, see System Log and System Log Events.

Node Logging Profile

Node logging enables a Firebase database or custom webhook to receive Studio events generated from your task in real time.

To receive events from this task, select a node logging profile. The profile contains details about your Firebase database or custom webhook. To create a profile or for more information on the profiles in your account, see Node Logging Profiles.

For more information on node logging in Studio, see Node Logging.

Enable Debug Logs

Click to enable or disable debug logs. The system log shows more events while debug logs are enabled. To insert logs into any datastore while debug logs are enabled, use the datastore node. Debug logs are disabled automatically two hours from the time they are enabled.