What’s New

This table lists the changes made in the last releases of the Studio 7 documentation.

Release

Change

Topic

Sep 2024

 

New section on access to Studio

Access Studio from the Admin Console

Access to Studio

Access Studio from the Admin Console

Release Studio 7.1.21

 

Customers in the EU jurisdiction access to Five9 IVA Studio

Studio API Resource Guide

Grant Studio access to Dialogflow Virtual Agents

Grant Studio access to Dialogflow Virtual Agents

Integrate Digital IVA in Studio with VCC

Aug 2024

 

 

Studio evaluates any variables in the datastore column's values when assigning a value to the variable in the Assign path to variable field.

Datastore

Document the ASR provider for the menu node, built-in forms, and custom forms.

Menu, Form, Custom Forms

Release Studio 7.1.19

 

Jul 2024

 

 

 

Simulate the customer experience of using chatbot within the call flow editor.

Preview Chatbot Task

New Expression Builder functions: Ternary, Left Pad String with a Character, Right Pad String with a Character.

Expression Builder

Page improvements.

Evaluating JSON Objects and Arrays

New page.

Receiving Data from VCC (Chatbot)

Datastore data types.

Datastores

Jun 2024

 

 

Release Studio 7.1.16

 

Retention setting for recordings.

Record

Corrections to system log event MESSAGE_REPLY param values.

System Log Events

Deepgram

Cloud STT

May 2024

 

 

 

 

Front page redesign.

Studio 7

Improvements to the System Log documentation, filter action.

System Log

Do not use JavaScript reserved words when naming a function.

Functions

Improvements to Account Profile page, Alerts documentation

Account Profile

Corrected Screenpop Transfer documentation on receiving the URL.

Screenpop Transfer